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RETURN

    If the order does not meet your expectations, you can return with the following conditions:
  1. This type of item returns only applies to Underwear (Bra), Loungewear, Shapewear,Activewear and Accessories. Does not apply to Panty for hygienic reasons.
  2. Returns are only for the exchange of goods if there is manufactory fault only. Items must be in perfect conditionand all labels intact.
  3. You have 1-14 days from the day you receive our package to retur

  4. To confirm returns, you can contact our team at Customer Support or at 0812-8315-9810.

  5. Return Address:
    TIWIE
    Jl. Pangeran Tubagus Angke
    Taman Duta Mas Blok. D1 No. 22-23
    Grogol Petamburan, Jakarta Barat – 11460
    Phone : 021-5678374/0812-83159810

PENGEMBALIAN

    Jika pesanan tidak memenuhi harapan Anda, Anda dapat mengembalikan dengan ketentuan berikut:
  1. Jenis pengembalian barang hanya berlaku untuk Underwear(Bra), Loungewear, Shapewear,Activewear dan Accessories. Tidak berlaku untuk Panty dikarenakan alasan higienis.
  2. Pengembalian hanya untuk pertukaran barang jika ada kesalahan pabrik saja. Barang harus dalam kondisi sempurna dan semua label utuh.
  3. Anda memiliki waktu 1-14 hari dihitung sejak Anda menerima paket untuk dikembalikan.
  4. Untuk konfirmasi pengembalian, Anda dapat menghubungi team kami di Customer Supportatau di 0812-8315-9810.
  5. Alamat Pengembalian:
    TIWIE
    Jl. Pangeran Tubagus Angke
    Taman Duta Mas Blok. D1 No.22-23
    Grogol Petamburan, Jakarta Barat – 11460
    Phone : 021-5678374/0812-83159810

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